This series of articles looks at the world of the account manager.
This time we talk to Madeleine Mann, Senior Client Director, UM Australia
How did you end up account management? Was it by design or a cosmic accident?
It wasn’t something I had initially set out to do. Once I had made Director – a career goal – in the planning and trading team I felt a little lost and unsure of what was on the horizon. I’ve always loved working with clients so when the opportunity came up to double down and manage teams and client relationships it was too good to resist. This role gives me the perfect opportunity to really focus on perfecting the core skills required for a client advisory role. As I continue to develop, I will step up and grab any opportunities available that will help me develop my core skillset.
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